Refund Policy

Subscription fees are billed for the cycle you choose (monthly, quarterly, or yearly) and are non-refundable for the current billing period once that period has started, except where required by law.

Message-balance top-ups and other add-ons are billed at the time of purchase and are non-refundable once consumed. An unused, unconsumed top-up may be eligible for a refund within a reasonable period after purchase — contact us to request one.

You can cancel at any time from your billing settings. Cancelling stops future renewals; it does not refund the current billing period already paid for.

If you have questions, contact us at hello@kalimly.com.