Building your Knowledge Base and Q&A
Upload documents, and add saved Q&A pairs and vocabulary the AI should always know.
Your Knowledge Base is where your AI assistant's answers come from — menus, price lists, policy documents, or a connected website. Upload what you'd want a new employee to read on their first day.
For questions you get asked often, add a Q&A pair directly under Knowledge Base's Q&A tab — this guarantees the exact answer you wrote, rather than relying on the assistant to find it in a document. The Dictionary tab lets you teach it your business's own terms, product nicknames, and how you refer to your business in Arabic and English.
Group related answers with Topics so they're easier to manage as your Knowledge Base grows. Every saved answer and dictionary entry reaches your AI assistant automatically — there's nothing else to publish or deploy.