Running Campaigns

Campaigns send a message to every customer in a chosen Segment, over WhatsApp (approved templates, since a campaign is outside the 24-hour window for most recipients) or Messenger (plain text, honoring Meta's own messaging-window rules).

Pick which connected number sends a given campaign, then check its performance afterward — how many were sent, delivered, and how many were skipped because a Messenger recipient was outside the messaging window. That last number is shown honestly, not folded into a generic 'failed' count.